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Job Description
Role: Digital Product Manager Location: Remote Duration: ASAP - 11/1/2027 Rate: $71.50/hour W2
Job Summary: Responsible for driving the vision, strategy, business requirements, roadmap, and execution for assigned digital product. Advocates for the end user experience through data and research driven product discovery and development methods. Ensures alignment between Product, Business and Platform priorities in context of the client's overall strategy and goals, while ensuring the end-user needs are met. Job Responsibilities: - Oversees the entire life cycle of the assigned product, from defining and setting the vision, managing team to hit product OKRs, deriving feature intention maps, managing capacity against scope - ultimately creating a best in class user/customer experience, while on time and within budget. Clearly defines what is being built and why – owning the problem statements and business rationale for the pod before solution development begins.
- Accountable to the success of a cross-functional team including experts in design, IT, analytics, marketing, and others.
- Applies Agile product methodologies, manages sprints and delivery cadence. Responsible for driving the product strategy, vision, design, and development execution.
- Leads a high performing cross-functional team effectively and efficiently that is collaborative with business partners, customers, and other stakeholders (Engineering, UX/UI, Operations, Engagement, AI, etc.).
- Makes sound product decisions independently on straightforward solutions within the defined product area. Escalates complex problems and cross-product decisions as needed.
- Leverages market and customer feedback and data to inform and guide future product/feature development.
- Leads discovery for the assigned product including user research, baseline definition, and opportunity sizing.
- Manages stakeholder relationships within the assigned product area – facilitates alignment sessions, communicates progress and surfaces risks early. Advocate for end-users, and builds and improves features based on their pain points - strives to make product technology and workflows easy to use.
- Proactively manages and monitors product and operational risks (regulatory, security, operational, etc.) in order to prevent and/or mitigate risks to the customer and business.
- Ability to establish deep partnerships with business stakeholders to ensure product achieves business requirements and aligns to other organizational strategies and priorities.
- Monitors and manages product schedules, scopes and budgets and delivering as scheduled.
- Manages external client vendor and partnership relationships as assigned.
- Sets and manages to product performance scorecards and OKRs. Works collaboratively with business partners (Practice, Education, Research, Administration, Platform, International, Provider Relations) and internal Shared Services.
- Works collaboratively with internal clients, including consultants, clinical and research professionals, administrators, and external business partners.
- Represents client in interactions with vendors, and non-client partners in a positive and constructive way.
Required Skills & Experience: - Experience in managing complex products or a family of multiple products.
Preferred Skills & Experience: - Prior health care experience.
Required Education: - Bachelor's Degree (business, communications, advertising, marketing, statistics, engineering, technology, health care) and three plus (3+) yrs of digital product management experience (two (2) yrs with digital products) OR
- HS diploma/GED with Minimum of five (5) years direct digital product management.
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