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Job Description
Role: Microsoft Desktop Engineer Location: Onsite in Bloomington, MN Duration: 6-month contract (potential for extension) Rate: $70.20-$78.97/hour W2, dependent on skills and qualifications
I&O (Infrastructure & Operations) is looking for a Sr. Engineer to join their engineering team. Accountable for applying a deep understanding of engineering practices and solutioning to streamline business process in addition to ensuring corporate security and governance.
Duties and Responsibilities This role will manage, analyze, create, and modify endpoint applications. This role will lead efforts in planning, coordinating, and executing complex endpoint projects and will be responsible for design, deployment, testing, patching, and addressing interoperability issues, not only of the base operating system but for all support libraries, components, and application dependencies.
Primary Responsibilities: - Provide technical leadership in the design, automation, improvement, and maintenance of the Windows desktop environment.
- Prioritize workload based upon technology roadmaps.
- Participates in strategy planning discussions with technical and business partners
- Create and maintain endpoint images and build new systems with standard imaging processes. Responsible for process and procedures for image build and support checklist
- Responsible for addressing gaps in desktop support workflows
- Responsible for desktop support tool selection and efficiency
- Create and maintain automated deployments and work on software version updates
- Participate in hardware purchasing discussions and make recommendations
- Design, implement and configure software needed to support our enterprise SCCM and Intune infrastructure
- Update/Create documentation as needed (knowledge base articles, FAQs, Etc.)
- Create standard operating procedures on all solutions implemented
- Research, evaluate, and remain current on emerging tools, techniques, and IT technologies
- Work closely with clients to perform technical and requirements analysis
- Working effectively in a collaborative and innovative team-oriented environment
- Clearly communicates and sets expectations of all developer tasks
- Provides weekly status & estimates of all priority and non-priority projects along with recommended scope or schedule changes based on capacity and unforeseen challenges
Required Qualifications: - Bachelor’s degree in related field or equivalent combination of experience and education
- 8+ years utilizing MS technologies (Active Directory, Group Policy, RDS, SCCM, etc.)
- 5+ years of automation and scripting experience (e.g., PowerShell, Ansible, Python)
- Excellent verbal and written communication skills- this role is heavily collaborative
- Ability to operate at varying levels including business strategy, technical design, and implementation
- Display a high sense of urgency, adaptability, and flexibility in a fast-changing environment
- Possess excellent problem-solving abilities including analytical, prioritization, and escalation
- Ability to work within multiple departments internal to IT
- SME level knowledge of Microsoft ecosystem: Azure tenant security, Purview, Entra ID, operating systems, O365 (Teams, Teams Rooms, Teams Voice, Exchange, SharePoint), mobile device management (Intune), Autopilot, and SCCM
Preferred Qualifications: - Experience in Semiconductor or manufacturing vertical including experience with operational technology and industrial networks
- Experience with endpoint security and certificate management
- Experience working in GCC High Tenant (Government work)
- Experience working with Mac & Linux (ubuntu and/or RHEL)
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