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Job Description
Role: Business Analyst / Project Manager (BA/PM) – Healthcare Systems (Mid-Level) Start: Late April/Early May Duration: 6-12 month contract Location: Bloomington, MN (Flexible hybrid) Rate: up to $50/hour W2
Overview Our healthcare client is seeking a hands-on, mid-level BA/PM to support two active initiatives led by a hiring manager who is currently managing both efforts. This role is ideal for someone who is organized, proactive, and execution-focused and who enjoys keeping teams on track, translating needs into clear requirements, and ensuring stakeholders are informed and aligned. You will split time across: - Underwriting System Migration
- Self-Insured Billing System Modernization
This position will focus on status reporting, meeting facilitation and notes, requirements gathering/documentation, and day-to-day project coordination, with close interaction between business partners and IT teams.
Key Responsibilities Project Management Support (Execution & Coordination) - Own and drive project cadence: schedule meetings, send agendas, facilitate working sessions, capture action items, and follow up to closure.
- Produce weekly status reports (RAID log, milestones, dependencies, decisions) for leadership and project stakeholders.
- Maintain core project artifacts: project plans, timelines, meeting notes, action logs, decision logs, and risk/issue trackers.
- Coordinate across business, IT, and vendor teams, ensuring technical and functional workstreams remain aligned.
- Support change management activities such as stakeholder updates, communications drafts, and training coordination (as needed).
Business Analysis (Requirements & Documentation) - Conduct discovery with SMEs to understand current state workflows and define future state requirements.
- Elicit, document, and manage requirements using appropriate formats (e.g., user stories with acceptance criteria, process flows, BRDs/FRDs).
- Translate business needs into clear, testable requirements that can be consumed by technical teams.
- Support prioritization by organizing requirements into a backlog, partnering with business and IT leads to clarify scope and dependencies.
- Assist with testing efforts: coordinate UAT, document test scenarios, track defects, and confirm outcomes.
IT Collaboration & Technical Understanding - Demonstrate a working understanding of IT concepts and terminology, including system integrations, data flows, environments (dev/test/prod), APIs, batch jobs, defects, deployments, and release cycles.
- Act as a liaison between business stakeholders and IT by asking the right questions, clarifying technical impacts, and ensuring shared understanding.
- Support IT-led activities such as system migrations, data validation, testing cycles, cutover readiness, and post-go-live stabilization.
Healthcare Domain Project Focus (Nice-to-Have Exposure) - Support business and technical activities related to:
- Underwriting workflows and system migration
- Self-insured billing modernization, including billing workflows, eligibility, invoicing, reconciliation, and reporting needs
Required Qualifications - 3+ of experience in Business Analysis, Project Coordination, or hybrid BA/PM roles.
- Experience supporting IT-driven initiatives such as system migrations, enhancements, or modernizations.
- Working knowledge of IT terminology and delivery concepts, with the ability to collaborate effectively with developers, architects, QA, and infrastructure teams.
- Demonstrated experience with:
- Meeting facilitation, action-item tracking, and executive-ready status reporting
- Requirements gathering and documentation (user stories, process flows, acceptance criteria)
- Strong organizational skills with the ability to manage details across multiple workstreams.
- Clear, concise communicator—comfortable working with both business and technical stakeholders.
- “Get it done” mindset: proactive, dependable, and willing to take on what the project needs.
Preferred / Nice-to-Have - Experience in healthcare payer, benefits administration, or insurance operations.
- Exposure to underwriting platforms, policy administration, or pricing/rating workflows.
- Exposure to self-insured billing systems or employer group billing processes.
- Familiarity with Agile/Scrum or hybrid delivery models and tools such as Jira, Azure DevOps, Smartsheet, or MS Project.
- Experience supporting UAT, data migration validation, and go-live activities.
Success in This Role Looks Like… - Stakeholders consistently receive clear, timely status updates and understand technical and business impacts.
- Business and IT teams stay aligned because requirements, decisions, and dependencies are clearly documented.
- The PM lead gains meaningful bandwidth because this role independently drives coordination, documentation, and follow-through.
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