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Business Process Improvement Manager – Health Plan Operations

Minnesota - Project Manager

Hollstadt Overview

Hollstadt Consulting is a management and technology consulting firm dedicated to placing professionals at engagements where they will excel. When you work with us, you'll work with a refreshingly real company led and staffed by seasoned experts who are also down-to-earth, good people. We're committed to treating you with respect and helping you achieve your career aspirations.

Since 1990, Hollstadt has been a trusted partner to more than 150 domestic and global companies and has successfully completed over 3,000 projects. Our continued growth has created challenging and rewarding opportunities for accomplished IT and Business Consultants. Hollstadt Consulting is an equal opportunity employer including disability/veteran.

By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Hollstadt Consulting and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel at any time.


Job Description

Start Date: 05/05

End Date: 12/05

Rate: $59.73/hour W2 - $65.16/hour W2 dependent on qualifications

Perm salary range: $123,000 - $158,000 (plus 10% bonus)

Location: The ideal candidate would be interested in contract-to-hire. This is a highly collaborative position which requires being onsite 3+ days per week in Minneapolis, MN


Overview:

We are looking for candidates who have 7+ years of Business Process & Performance Improvement Experience, as well as 7+ years of recent & related Health Insurance (not pharmacy or provider) experience. 

The Manager collaborates closely with cross-functional leaders, vendors and employees at all levels.

We have adopted a holistic approach to Lean Six Sigma where we identify Process Owners for ongoing continuous improvement in seven key Value Streams. Each Value Stream is supported by a Manager and Business Consultant that evaluates, documents, designs, manage and monitors the end-to-end processes and underlying systems through the continuous application of Lean principles. This position plays a leading role in transitioning to implementation to ensure changes stick, using additional skills in project management and organizational change management (OCM). This position may have multiple headcount accountability.

Qualifications:

  • Bachelor's degree or equivalent experience in related field, plus 7+ years of related work experience beyond degree within Business Process Management (BPM), Business Analytics, Program and Project Management, Business Operations, etc.
  • Health Plan/Payer and/or Healthcare experience (7+ years required)
  • Platform Migration experience preferred.
  • Knowledge of Health rules and/or Cosmos preferred
  • Proven leadership ability across large cross functional teams required
  • Continuous improvement and implementation experience required
  • Program and Project Management experience required

 

Required License/Certification:

Lean Six Sigma Black Belt required (7+ years)

We are looking for candidates with 7+ years of Business Process & Performance Improvement Experience and 7+ years of recent & related Health Insurance (NOT pharmacy or provider) experience. 

 

Preferred Qualifications:

Demonstrated experience managing day-to-day supervision of Business Process Consultants 

Mastery over all Six Sigma concepts and tools including Value Stream Mapping, Kaizen events, A3, Kanban boards, 5 Whys, FMEA, etc.

Functional understanding of Agile methodology preferred

Hands-on change management experience preferred

 

Skills and Abilities:

Client focused program, project, and process management experience including operational and cross-functional workflows

Proven ability to formulate content and present clearly both internally and externally

Experience creating, building, and leading cross functional teams from conception through implementation

Advanced level of proficiency with Microsoft Teams, Visio, Smartsheet, PowerPoint & SharePoint

​​Experience working with Business and Technology to design future state 

Hands on experience doing and driving work - not coaching



Benefits + Perks

Comprehensive Benefit Plan

Hollstadt offers medical, dental, vision, life insurance, short-term disability, long-term disability, paid sick leave, and retirement benefits to eligible employees. With three different medical plans to choose from, you can enroll in the coverage you need from individual to family, or anywhere in between!

Remarketing Process

Hollstadt is based on retention and relationships. We get to know your strengths and career wishes throughout your assignment and then start remarket discussions 6-8 weeks prior to your end date. By being proactive, we are able to keep your down time between assignments as short as possible, unless you choose otherwise.

Professional Development

Hollstadt offers on-demand training through our consultant portal. Trainings give our consultants the continuing education they need to excel on their projects. Many of our courses apply towards continuing education credits and we have an entire training hub dedicated to upskilling in Artificial Intelligence (AI).

401k + Matching

One popular benefit is our 401(k) match on the first 4% of your contributions. Hollstadt wants to help you reach your long-term financial goals and understands that planning for your future is critical. Consultants also have access to support from a Financial Advisor.

Bonus Opportunities

We appreciate and reward loyalty. Join Hollstadt, stay for 5 years, and we’ll give you a $5,000 Longevity Award bonus! Additionally, we know great talent knows other great talent. If you are on contract with Hollstadt and refer one of your connections who gets placed, we’ll pay you $1,000!

Ongoing Support & Networking

We have made a significant investment in building a support program for our consultant team - so you never have to feel like you are going it alone. We also have a Consultant Coach program which acts like a 'work buddy' to provide a safe ear for questions or concerns at your client site.