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Healthcare Program Manager

Minnesota - Program Manager

Hollstadt Overview

Hollstadt Consulting is a management and technology consulting firm dedicated to placing professionals at engagements where they will excel. When you work with us, you'll work with a refreshingly real company led and staffed by seasoned experts who are also down-to-earth, good people. We're committed to treating you with respect and helping you achieve your career aspirations.

Since 1990, Hollstadt has been a trusted partner to more than 150 domestic and global companies and has successfully completed over 2,000 projects. Our continued growth has created challenging and rewarding opportunities for accomplished IT and Business Consultants. Hollstadt Consulting is an equal opportunity employer including disability/veteran.


Job Description

Title: Senior Program Manager

Duration: ~6 months (conversion after 1040 hours)

Rate: The hourly pay rate range for this position is $66.14–$76.02, dependent on qualifications and experience.

Location: Local, but will be remote
Hollstadt offers medical, dental, vision, life insurance, short-term disability, long-term disability, paid sick leave, and retirement benefits to eligible employees
Position Overview:
The Senior Program Manager is responsible for leading and managing one or more cross-departmental transformation programs that align with the organization's strategic plan, regulatory requirements, new product development, or operational initiatives. The Program Manager will provide oversight to all project managers and teams within their program(s) and will ultimately be responsible for program performance including, but not limited to: timing, budget, and the quality of the scope of work completed. The programs/projects may involve evaluating and/or implementing services, systems, or opportunities for business process improvement.

KEY ACCOUNTABILITIES
Manage Execution (70%)
Partner with Business stakeholders to define and/or understand program scope, milestones, and business outcomes. Support development of business case(s,) partnering with business owners, Finance, Technology, etc.
Identify resource requirements for the program, aligning to budget constraints and working with program leadership to facilitate hiring; reassess on a regular cadence.
Participate in Program Increment (PI) Planning, System Demo, and Solution Demo, as necessary to ensure alignment across multiple ARTs and business divisions; role is to highlight and assist in resolving any gaps in alignment for deliverables.
Understand and report on the progress of the program MVP with key stakeholders, including steering and portfolio management.
Develop a critical path / business milestones and timeline in partnership with business representatives and Product Management to meet business outcomes; continuously update critical path / milestones as necessary due to business decisions.
Ensure coordination and synchronization of epic-related (program) activities across all entities as required (business readiness, communications, process design, technology delivery, etc.).
Manage executive stakeholder communications, including preparation and facilitation of Executive Steering Committees.
Ensure transparency and management of dependencies, issues and risks; facilitate resolution or decisions where needed.
Support the Product Managers, Product Owners and Business Readiness representatives in managing expectations for program deliverables.
Hold teams accountable for their deliverables and commitments; serve as an escalation resource and help to remove obstacles and facilitate decisions.
Financial Management for Programs assigned; ensure appropriate expenditures are applied to the program and work with financial representatives and / or Portfolio Management to resolve issues.
Relationship Management​ (30%)
Collaboratively and effectively work with internal and external entities including external vendors.
Organize, motivate, and provide leadership to cross-functional work teams from all operating areas.
Coach, support, and lead a team of project managers as they manage their individual projects.
Provide insight and leadership when project managers are presented with barriers throughout the project life cycle.

MINIMUM QUALIFICATIONS/REQUIREMENTS:  
 Bachelor’s Degree or Equivalent Experience
Minimum years’ experience required in the field to qualify for the position: 
Bachelors degree and 10+ years of experience, 5+ years of experience managing complex cross-departmental programs and teams of project managers, or 10+ years’ experience managing complex cross-departmental programs and teams of project managers
 
Specific types of experience or skills required:  
Leading cross-functional strategic and/or Transformation programs
Managing program budgets in excess of $1M+
Managing multiple project managers throughout a project life cycle
Managing across a team of Executive stakeholders, business owners, technology owners, change managers, operational readiness and training staff, with cross-functional teams upwards of 10 – 50+ people
End-to-end program management inclusive of Agile delivery methodologies
Strong executive communication skills and experience creating executive-level status reporting and PowerPoints
Ability to thrive in a fast paced, ambiguous environment
Preferred: PMP certification
Healthcare experience, particularly working in a payer environment
Maintain regularly assigned work schedule.

***The ideal candidate will also have the experience outlined below, with prior Payer experience highly desired:
Leading Payment Integrity Programs
Leading Contact Center Transformations
Experience leading Epic Payer Platform implementations
Experience leading STARS Programs
Experience leading Billing and Enrollment Programs
Experience leading clinical platform implementations
Experience leading network expansion and/or product market expansions
Experience with migrating networks from one platform to another, familiarity with contract management systems

Worksite Arrangement: 
This position is approved for HUB (Minnetonka or Madison)
​HUB - The candidate is local and would be able to come into the Minnetonka office periodically for "heads-up" collaborative work or meetings.


Benefits + Perks

Comprehensive Benefit Plan

Hollstadt offers a competitive and comprehensive benefit package which includes Medical, Dental, Vision, Long Term/Short Term Disability, and Life Insurance. With three different medical plans to choose from, you can enroll in the coverage you need from single to family, or anywhere in between!

Remarketing Process

Hollstadt is based on retention and relationships. We get to know your strengths and career wishes throughout your assignment and then start remarket discussions 6-8 weeks prior to your end date. By being proactive, we are able to keep your down time between assignments as short as possible, unless you choose otherwise.

Professional Development

Hollstadt offers free bi-weekly training courses for our consultants as well as on-demand access to past sessions through our consultant portal. Trainings give our consultants the continuing education they need to excel on their projects.

401k + Matching

One popular benefit is our 401(k) match on the first 4% of your contributions. Hollstadt wants to help you reach your long-term financial goals and understands that planning for your future is critical. Consultants also have access to support from a Financial Advisor.

Bonus Opportunities

We appreciate and reward loyalty. Join Hollstadt, stay for 5 years, and we’ll give you a $5,000 Longevity Award bonus! Additionally, we know great talent knows other great talent. If you are on contract with Hollstadt and refer one of your connections who gets placed, we’ll pay you $1,000!

Ongoing Support & Networking

We have made a significant investment in building a support program for our consultant team - so you never have to feel like you are going it alone. We also have a Consultant Coach program which acts like a 'work buddy' to provide a safe ear for questions or concerns at your client site.